Archive for January, 2012
Introducing the Newly Redesigned Cytobank Support Portal
If you’ve clicked the “Support” link at the top of the Cytobank webpage, you may have noticed that our support portal has a new look and some new features.
Search our Knowledge Base
Our new support site has a Knowledge Base filled with articles to augment your Cytobank experience. You’ll find tutorials on our functionalities using real datasets, articles guiding you in both basic and advanced Cytobank usage, and answers to frequently asked questions. You can browse through article sections or conduct a keyword search of the Knowledge Base.
What kind of support can I receive from Cytobank?
We offer a wide range of support for your flow cytometry endeavors:
- One-on-one WebEx-based training to get you started using Cytobank
- Biology consulting support: How to design experiments, what to measure, selecting reagents, how to build figures, how to share datasets from your peer-reviewed publications
- Troubleshooting
- Data security
- Technical support for networks
- Inquiries about getting started with premium functionalities such as SPADE and dose response
January 21, 2012 at 9:43 pm Angela Landrigan Leave a comment
Getting Your Lab Organized on Cytobank
With a new year ahead of us, you might be thinking it’s time for a fresh start. Maybe it’s time to organize the experiments that resulted from a flurry of work at the end of last year, or maybe you manage a lab and would like to keep past and ongoing experiments organized as people join and leave the lab. In this post, we’ll share our thoughts on how Cytobank can help you achieve these goals.
Hosted models of Cytobank
You may be familiar with our main server at http://www.cytobank.org/cytobank/, but did you know that we can host an instance of Cytobank specifically for your lab group? With these hosted solutions, your lab manager or PI controls who has access to your server and can guide the group in configuring projects to keep various research branches well organized. Read our previous post on Projects to learn more about Projects. Hosted models of Cytobank also have the advantage of offering you premium functionality that isn’t available on our main server, such as SPADE and dose response.
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January 21, 2012 at 12:04 pm Angela Landrigan Leave a comment


